Two hundred years of experience.

Two hundred years of experience.

Two hundred years of experience.

One independent team.

One independent team.

One independent team.

Istela is an independent, engineer-led healthcare technology company providing specialist endoscopy services, biomedical test equipment, and end-to-end biomedical engineering support across the UK.

Istela is an independent, engineer-led healthcare technology company providing specialist endoscopy services, biomedical test equipment, and end-to-end biomedical engineering support across the UK.

What we do

What we do

What we do

We work across three specialist divisions, each focused on a specific area of medical equipment support.

We work across three specialist divisions, each focused on a specific area of medical equipment support.

Endoscopy Engineering Services

Repairs, maintenance, equipment rental, and consultancy for flexible endoscopes across all major brands.

Biomedical Test Equipment

Sales, calibration, and repair of biomedical test equipment through our partnerships with Datrend Systems Inc. and Netech Biomedical.

Biomedical Engineering Services

End-to-end biomedical engineering support across the full equipment lifecycle.

The problem we solve

The problem we solve

The problem we solve

Healthcare organisations depend on medical equipment that is safe, reliable, and available when it is needed most. Yet many struggle with slow response times, limited access to technical expertise, inflexible service arrangements, and rising support costs.

We built Istela around the three things that matter most to our customers.

Healthcare organisations depend on medical equipment that is safe, reliable, and available when it is needed most. Yet many struggle with slow response times, limited access to technical expertise, inflexible service arrangements, and rising support costs.

We built Istela around the three things that matter most to our customers.

Uptime

Uptime

Equipment downtime affects patient care and service delivery. Our focus is on keeping equipment available and performing at its best through responsive support, experienced engineers, and practical solutions that minimise disruption.

Quality

Quality

Quality starts with expertise, accountability, and clear communication. Our customers have direct access to the engineers on their account, ensuring faster decisions, better technical support, and a service built on trust.

Value

Value

Value is about more than cost. As an independent provider, we deliver flexible services with transparent pricing and recommendations based on what is right for your organisation, not what is easiest for us.

Engineering credentials

Engineering credentials

Engineering credentials

Engineering is at the core of Istela. Our team brings together more than 200 years of combined experience across medical technology, electronics, defence, aerospace, and other safety-critical engineering environments, providing a depth of expertise rarely found within independent healthcare engineering providers.
Our Medical Engineers and Electronics Technicians deliver technical support, maintenance, repair, calibration, training, and consultancy across the full equipment lifecycle.
Our engineers receive manufacturer-level training and work to manufacturer-approved standards. That capability is reflected in the trust placed in us by two leading biomedical test equipment manufacturers. As the exclusive authorised partner for Datrend Systems Inc. across the UK and Republic of Ireland, and appointed European service partner for Netech Biomedical, we are entrusted to represent their brands and support their customers to the highest technical standards.
All services are delivered within our ISO 13485 quality management framework and in full accordance with MHRA guidance, giving customers confidence in the quality, safety, and governance of our work.

How we work

How we work

How we work

Working with Istela means direct access to the engineers responsible for your equipment. No intermediaries, no escalation chains, no waiting for information to filter through account management.
We understand that equipment downtime has real consequences for patient care and operational costs. Our approach is built around responsiveness, clear communication, and accountability at every stage.

Speak to our team

Speak to our team

Speak to our team

If you would like to understand more about how we work and whether Istela is the right fit for your organisation, we would welcome a conversation.

If you would like to understand more about how we work and whether Istela is the right fit for your organisation, we would welcome a conversation.